The topics Emma covers within her workshops are outlined below.

CLIENT CENTERED PRACTICE
-    Are they your goals or your client’s?
-    Simple ways to involve your clients
-    If practice makes perfect, how to ensure this practice!
-    How to find your client’s passion
-    Ensuring smooth transitions
-    The importance of goals
-    How to intervene holistically
-    Putting yourself in your client’s shoes
-    How to avoid failure
-    Empowering your clients with a choice
-    Simple ways to advocate disability
-    Embracing your clients without prejudice

TEAM DEVELOPMENT
- Creating a high performing team
- How to ensure effective team leadership
- How to improve your team meetings
- Tips to ensure team based client service
- The effectiveness of a multi-disciplinary approach
- Recognition that professional development is an investment for ongoing achievement
- Making sure we all provide the same level of service
- How to clarify your purpose/values/goals
- Simple ways to give feedback
- The benefits of knowing and articulating your individual role
- The secrets to creating an optimistic atmosphere

COMMUNICATION
-    Not merely talking – the importance of eyes, hands, posture in building rapport
-    The power of debriefing
-    A holistic message – the benefits of past and future liaison
-    Meeting with your client’s supporters
-    The secrets to conveying positive messages
-    How to use optimistic language

INSPIRING YOURSELF AND OTHERS (SELF MOTIVATION)
-   How to instil motivation and sustain your own and your client’s momentum
-    The power of feedback, goal setting and follow-up
-    How to build one another up with words and actions
-    Learning to help yourself
-    Simple ways of dealing with disaster and anxieties
-    How to look for positives in a multitude of negatives
-    How implementing a buddy system will help your client
-    Simple ways to empower carers
-    Ways to facilitate the building of a new identity
CREATING A HEALING ENVIRONMENT (PHYSICAL)
-    How the environment could be a catalyst for your client’s progression
-    How to provide an optimum user- friendly environment
-    Aids – a hindrance or support?